Frequently Asked Questions

Find answers to common questions about SOERA™ collections and services

How do I determine my size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

What materials do you use in your collections?

SOERA™ prioritizes high-quality, sustainable fabrics including organic cotton, recycled polyester, and premium linen to ensure longevity and comfort.

How should I care for my SOERA™ garments?

Care instructions are printed on the internal label of each garment. Most items are machine washable on a cold, gentle cycle, but we recommend air drying to preserve fabric integrity.

Do you restock items that are sold out?

We frequently restock our core essentials. For limited edition seasonal pieces, once they are sold out, they are typically not replenished.

Do you offer international shipping?

Yes, SOERA™ ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.